In collaboration with Happy Act, we develop branches that are accessible to neurodivergent individuals, within the framework of specific actions/certifications applied per branch.
Cash services and financial transactions are available throughout the full operating hours of the branch.
No appointment is required for your service.
You can also view the branch Sensory Map on our website to help you prepare for your visit (applied to specific branches)
Additional features:
- Customer identification using a bank card at entry, for faster and more personalized service
- Entry/call button at an appropriate height for immediate staff assistance (where applicable)
- Dedicated meeting room with reduced stimuli and noise, designed to provide a more comfortable service experience
- In Heraklion, Crete, an innovative virtual reality (VR) system is in operation for the interactive exploration of products and services, in accordance with applicable accessibility and data protection requirements.
Find here CrediaBank branches that hold accessibility certification.