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Commitments, Obligations & Objectives

Published on:

21 October, 2025

Commitments, Obligations & Shared Objectives

At CrediaBank, our commitments express our intention to actively contribute to the UN Sustainable Development Goals (SDGs) and to promote a responsible and sustainable banking operation.

As members of the United Nations Global Compact and the UN Global Compact Network Greece, we commit to aligning our strategy, policies and operations with the Ten Principles of the United Nations relating to human rights, labour, the environment and anti-corruption.

Our participation in the UN Global Compact further strengthens our commitment to operate in accordance with the Ten Principles of the United Nations and the international expectations of responsible business conduct.

As a financial institution with a significant impact on society, we recognise our responsibility towards the people affected by our activities: our employees, our customers, our partners and suppliers, as well as the communities in which we operate.

In this context, we have adopted a formal Human Rights Statement, recognising that respect for human rights constitutes a fundamental principle of our operations and our corporate identity.

The Human Rights Statement defines the principles based on which we respect, protect and promote human rights across our operations and is aligned with international standards and the European framework for due diligence in relation to human rights, progressively strengthening our practices across our value chain.

Read the Human Rights Statement

Our obligations are shaped by the European and national regulatory and supervisory frameworks, such as the Climate Law, the CSRD Directive, the ESRS standards, and the requirements of the Single Supervisory Mechanism (SSM), which place ESG risk management at the core of banking supervision.

Furthermore, we participate in the Sustainability, Green Banking & Corporate Governance Coordinating Committee of the Hellenic Bank Association, and we are also members of CSR Hellas (the Hellenic Network for Corporate Social Responsibility).

The Group consistently incorporates these requirements through the development of policies, risk assessment, and transparent annual progress reporting.

 

Our Objectives

At CrediaBank, our objectives are defined based on the Double Materiality Assessment, identifying the issues most significant to our operations and impact, as recognized by all our stakeholders. These include:

E1: Climate Change Mitigation

E1: Climate Change Adaptation

E1: Energy Efficiency and Use of Renewable Sources

S1: Working Conditions

S1: Equal Treatment & Opportunities / Zero Discrimination

S4: Clear & Responsible Communication and Consumer Protection

G1: Anti-Corruption and Anti-Bribery

G1: Protection of Whistleblowers

Our objectives are measurable and fully integrated into the Group’s strategy.

They evolve through continuous dialogue with employees, clients, investors, social stakeholders, and supervisory authorities — because sustainability is a shared responsibility for all of us.